Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and Openrind, Inc. (“Openrind,” “we,” “us,” or “our”) and govern your access to and use of the Openrind Gateway platform, websites, APIs, and related services (collectively, the “Service”).

By creating an account, clicking “Sign in” or “Create account,” or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case “you” refers to that entity. If you do not agree to these Terms, you may not use the Service.

Openrind Gateway is a multi-provider AI gateway that sits between your applications and third-party large language model (“LLM”) providers. The Service routes requests, tracks usage, meters cost, and provides billing, reporting, and cost-attribution features.

The Service acts as a proxy to third-party AI providers (such as OpenAI, Anthropic, and Google). Your use of those providers through the Service is also subject to the respective provider’s own terms and acceptable use policies. We do not control, and are not responsible for, the outputs generated by third-party models.

To use most features of the Service, you must register for an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your account credentials, API keys, and signed URLs, and for all activity that occurs under your account.

You must notify us promptly of any unauthorized use of your account or any other breach of security. We are not liable for any loss arising from unauthorized use of your account.

You agree not to, and not to permit any third party to:

• use the Service in violation of any applicable law, regulation, or third-party right, including intellectual property and privacy rights;
• reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent permitted by law;
• circumvent or attempt to circumvent usage limits, rate limits, billing, blocklists, or security controls;
• transmit malware, or interfere with or disrupt the integrity or performance of the Service;
• use the Service to generate or distribute content that is unlawful, harmful, or that violates a third-party provider’s acceptable use policy; or
• resell or provide the Service to third parties except as expressly permitted in writing by Openrind.

We may suspend or terminate access that we reasonably believe violates this section.

The Service allows you to store third-party provider API keys and to route requests through the gateway. You represent that you have the right to use any credentials you provide and that your use complies with the applicable provider’s terms.

As between you and Openrind, you retain all rights to the data you or your end customers submit to the Service (“Customer Data”). You grant us a limited license to process Customer Data solely to provide, secure, and improve the Service, and as otherwise described in our Privacy Policy.

Certain features of the Service require payment. You agree to pay all fees in accordance with the pricing and billing terms presented at the time of purchase. Usage-based charges are calculated based on metered consumption recorded by the Service using a double-entry ledger.

Unless otherwise stated, fees are exclusive of taxes, and you are responsible for all applicable taxes. Except as required by law or as expressly stated in these Terms, payments are non-refundable. We may change our fees upon reasonable notice; changes will not apply retroactively.

The Service, including its software, design, and content (excluding Customer Data and third-party content), is owned by Openrind and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. We reserve all rights not expressly granted.

The Service integrates with and depends on third-party services, including AI providers and payment processors. Your use of those services is governed by their respective terms. We are not responsible for the availability, accuracy, or content of third-party services, and their inclusion does not imply endorsement.

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that AI outputs will be accurate, complete, or reliable. You are responsible for evaluating the suitability of AI outputs for your use case.

To the maximum extent permitted by law, in no event will Openrind or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to these Terms or the Service. Our total aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the amounts you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

You agree to indemnify and hold harmless Openrind and its affiliates, officers, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

These Terms remain in effect while you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ceases; provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms with a revised “Last updated” date and, where appropriate, by additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The exclusive venue for any dispute not subject to arbitration will be the state or federal courts located in Delaware, and you consent to their jurisdiction. Nothing in this section limits either party’s ability to seek injunctive relief.